Orders can be placed directly on the website. Select the products you want, add them to your shopping cart, and follow the instructions to complete the payment process.

You can use credit cards, debit cards, and various electronic payment methods provided during the payment process.

Yes, domestic delivery is of course possible, and international shipping is also supported depending on the region. Details can be found at the time of payment.

Delivery times vary depending on your location and the shipping method you choose. When you confirm your order, you'll be notified of the estimated delivery time.

Yes, we will provide a tracking number and tracking information so you can monitor the delivery status after the product is shipped.

Please let us know the details immediately along with the order number via the customer center's inquiry form, email, or WhatsApp, and we will help you as soon as possible.

The return policy only applies to unused products and products in their original packaging. Please check the refund policy section on the website for more details.

Kara Clinical operates a return policy only for unused products and products that have remained in their original packaging at the time of receipt. Detailed rules can be found in the 'Policies' section of the website.

You can contact the Kara Clinical team via the inquiry form on the website, email, and official social media channels.

Yes, you can receive customized product recommendations based on your skin type and care goals via WhatsApp or email.